WashGuys handles garments with professional care. However, in rare situations where damage occurs during processing, the following policy applies.

1

Compensation Limit

Compensation may be limited to:

  • Up to 5 times the service charge, or
  • Current depreciated value of the garment

Whichever is lower.

2

WashGuys is Not Responsible For

  • Pre-existing garment damage
  • Weak fabrics
  • Manufacturer defects
  • Color bleeding
  • Missing care labels
  • Garments left in pockets

Customers are responsible for checking pockets before pickup.

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